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The challenge
Loomis Sweden is a leading cash handling and secure logistics company operating from Stockholm. Their HR team, working closely with payroll, plays a key role in maintaining consistency and control across a complex workforce.
With limited resources and a broad scope of responsibilities, maintaining structure and consistency is critical. Without a unified way of working, processes can become fragmented, particularly when managing documentation, legal requirements and the full employee lifecycle.
The solution
“When I started working with Sympa, it was a wow experience”, says Julia, HR Business Partner at Loomis. By centralising HR processes into one system, Sympa introduced a structured and consistent way of working. From onboarding to offboarding, documentation and workflows are organised in a way that makes information both accessible and reliable.
Enabling managers without losing control
Sympa enabled a shift in how HR operates. Instead of HR managing every step centrally, responsibility is distributed to managers within a controlled framework. Managers are now able to handle key processes independently, while HR retains oversight and consistency across the organisation.
“Our managers are very self-sufficient. Sympa allows them to manage the entire process independently.”
Built-in support for compliance and reporting
Compliance and reporting, a critical part of Loomis’ operations, are supported through flexible and tailored reporting capabilities. Reports can be generated to meet legal requirements and shared with the right stakeholders through controlled access, reducing manual effort and improving accuracy.
Connected systems that remove manual work
Integrations further streamline operations by connecting Sympa with payroll and other systems. Information entered once flows automatically across systems, removing the need for manual data handling and reducing the risk of inconsistencies.
A partner with local expertise
Beyond the system itself, the collaboration with Sympa plays an important role. With 20 years of experience in the Nordics and a long history of dealing with Swedish labour laws, Sympa provides relevant support and practical solutions to everyday challenges.
The impact
“We use it for most things since everything is documented there.”
Today, Sympa is embedded in the daily work of both HR and managers. What was once a set of fragmented processes is now a structured and reliable system that supports consistency, reduces manual work and strengthens compliance. HR can maintain control without becoming a bottleneck, while managers are empowered to take ownership of their responsibilities within a clear framework.
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