Scaling HR across borders with Multi Corporation

Multi Corporation needed a change. Their previous HR system came with high costs, limited flexibility and an over-reliance on expensive consultants. Although it had some of the basics, it was unable to cater to specific local requirements for their international teams. This meant that optimising or updating processes was slow and complicated. 

After a thorough selection process, Sympa proved to be the strongest fit. It offered extensive functionality, country-specific customisation and a significantly better price-value ratio. 

What they needed

Multi Corporation’s HR team needed a system that could support international operations without losing sight of local requirements. They were looking for:

• A single HR solution that could consolidate data across all countries
• Flexible reporting tools they could manage themselves
• Support for local legislation, language, and leave policies
• Built-in approval workflows to meet internal governance standards
• Local implementation support and guidance
• A more cost-effective alternative to their former HR system, without compromising on functionality

Above all, they needed the confidence that switching systems wouldn’t mean losing essential features. 

What Sympa delivered

Sympa was rolled out with all core functionality required, from hiring to asset management. While go-live took longer than expected, the implementation stayed on course and laid the foundation for further improvements. 

Since launch, the company has: 

• Centralised all HR data from each country
• Created reports and dashboards without relying on external consultants
• Built approval flows that reflect real governance structures
• Connected Sympa to payroll and org chart tools through APIs
• Reduced the number of external tools in use by managing 90% of HR processes directly within Sympa 

Multi Corporation gained a system that could evolve with them. As their internal needs changed, so did their setup, with new features added iteratively based on user feedback and practical use. 

How it added value

Since switching to Sympa, Multi Corporation’s HR has gone from a recurring pain point to a source of stability and trust. 

Highlights include: 

• Consistent 9/10 NPS over multiple years, even through internal transitions
• Fully centralised HR data, replacing local silos and unofficial tools
• Self-managed reporting, eliminating reliance on costly consultants
• Streamlined processes, with built-in approval flows and payroll integrations
• Lower total cost of ownership, without sacrificing essential features
• Improved compliance, with clearer data visibility across all countries 

With Sympa in place, Multi Corporation has a system it can rely on. One that supports day-to-day operations, adapts to change and connects teams across borders. It’s the foundation for smarter, more connected HR.