Stockholm School of Economics

Why Stockholm School of Economics chose Sympa

With around 300 employees, the HR team at Stockholm School of Economics needed a system that could bring structure to daily operations without locking them into rigid processes. They were looking for something simple, flexible, and easy to adapt to their way of working. A solution that would support their people. 

Sympa stood out for its usability and customisability. It offered a balance between structure and freedom, giving HR the ability to configure the system around the school’s specific needs. 

What they needed 

The goal was to create a solid foundation for both daily HR work and long-term development. They needed full visibility of employee data, support for performance reviews and salary revisions, and a way to guide managers through key processes. And it all had to be easy to use and maintain. 

What we delivered 

Sympa quickly became a central part of the HR team’s day-to-day. Whether it’s tracking salary reviews, following up on development conversations, or simply keeping things organised, the system plays an active role in how HR supports the wider organisation. 

The team uses Sympa every day as a hands-on tool to collaborate with managers and keep development work on track. The platform’s simplicity has made it easy to navigate, while still offering the depth needed for more strategic tasks. 

What it changed 

With Sympa, the HR team gained structure, visibility and confidence. They now have a single place to manage employee data, support managers and follow up on goals. Strategic HR work, like tracking leadership development, is easier to plan and measure. And day-to-day processes are no longer scattered or unclear. 

The support that made it possible 

Sympa’s support team has made a strong impression. Especially during onboarding, they were fast, clear, and always available, making it easy for new team members to get up to speed. That reliability continues to make a difference whenever questions arise.