We looked at many tools, and it turned out that there was no one-size-fits-all option. We could also eliminate many tools quite quickly because the technology was outdated or because we found the tools unfavorable in price. But Sympa turned out well and had the latest techniques and applications. That caught our attention.
Leo van Neutegem
Project Manager at Info Support
The main reasons why Info Support chose Sympa:
- Flexibility to be able to connect in all kinds of countries. Info Support is located in the Netherlands, Belgium, and Germany. We want to record information about colleagues in more than ten countries worldwide. Sympa works and connects globally.
- The possibility to do implementations yourself, such as creating forms.
- The possibility to create links and integrations yourself.
- Developing a growing Employee Self Service (ESS) environment.
- Being able to set it up variably per country.
A carefree HR department and the possibility to scale up and down
Sympa helps Info Support to facilitate more employees with the same HR capacity. Mark Stap, Human Resource Development Manager elaborates “The HR department is relieved of many worries; there are fewer questions because employees can find everything themselves. For example, people know when their laptop or telephone is due for renewal. It takes a lot of operational pressure off the HR department during the entire HR process, from onboarding to offboarding.”
The implementation process became an intensive collaboration, which demanded a lot from both parties.
Leo van Neutegem emphasizes “Sympa not only agreed to our strict requirements. They chose to invest in their technology first rather than developing new functionalities. And they've put people at the helm who know what they're doing. We had solid discussions, but they were always respectful. And if you can continue to talk to each other at that level and with respect, you will progress. That gives us a lot of confidence for the long term. We are far from being fully developed with Sympa'.
Would you like to try Sympa?
Get in touch, we'd be happy to show you what Sympa can do for your company!
We will get in touch with you as soon as possible.