Sympa HR customer care
Always at your service
We offer you plenty of best practices, hands-on advice and personal support in managing your HR with Sympa. Our extensive customer care includes our local support services, a support portal, and a dedicated customer success team that all together ensure you get the maximum benefit from your HR system.
Valued customer support
Our local support teams are familiar with your challenges and are always ready to help. Email us, chat with us or give us a call for answers to any of your Sympa HR related questions. We take great pride in delivering the best possible support in all interactions: 99% of our customers rate our support service as excellent.Sympa customer support
24/7 ONLINE SUPPORT
A handy self-service Support Portal
How do I do X or Y? In all likelihood, you’ll find the answer from our Support Portal, available 24/7 for all customers. It’s a library of step-by-step instructions, best practices, tips and newsletters that enable you to make any changes you want to the system by yourself, in just minutes. Without extra costs.Sympa support portal
HELP WITH CHANGES
A dedicated customer success team
All of our customers have a local customer success representative that will help them develop their solution to match all of their changing needs.
We will make sure you get help from our experienced consultants and system specialists that all have a wide expertise of Sympa HR, connectivity and HR. Sympa HR never stops developing, and neither should you!