Sympa HR customer care

OUR PHILOSOPHY

Always at your service

We offer you plenty of best practices, hands-on advice and personal support in managing your HR with Sympa. Our extensive customer care includes our local support services, a support portal, and a dedicated customer success team that all together ensure you get the maximum benefit from your HR system.

PERSONALISED SERVICE

Valued customer support

Our local support teams are familiar with your challenges and are always ready to help. Email us, chat with us or give us a call for answers to any of your Sympa HR related questions. We take great pride in delivering the best possible support in all interactions: 99% of our customers rate our support service as excellent.

Sympa customer support

24/7 ONLINE SUPPORT

A handy self-service Support Portal

How do I do X or Y? In all likelihood, you’ll find the answer from our Support Portal, available 24/7 for all customers. It’s a library of step-by-step instructions, best practices, tips and newsletters that enable you to make any changes you want to the system by yourself, in just minutes. Without extra costs.

Sympa support portal

HELP WITH CHANGES

A dedicated customer success team

All of our customers have a local customer success representative that will help them develop their solution to match all of their changing needs.   
We will make sure you get help from our experienced consultants and system specialists that all have a wide expertise of Sympa HR, connectivity and HR. Sympa HR never stops developing, and neither should you!

Get familiar with our Sympaticos

 

"The system has met our expectations outstandingly well. Because Sympa provides us with rapid, expert support, we can play it safe within HR management."

Raija Lehto
HR Manager, Varma

Capterra-rating

How can we help?

Do you have any questions about how we could help you unleash your full potential?
Get in contact with us!