24/7 ONLINE SUPPORT FOR OUR CUSTOMERS
CUSTOMER SUPPORT
Our support portal offers you the right support whenever you need it. By using the available step-by-step instructions you can make changes to your system by yourself. You can easily submit service requests to our support team, as well as track your organisation’s previous and ongoing service requests, we are happy to help you!
Our customer support chat is the quickest way to get an answer to any question related to Sympa. Open on weekdays 9 – 15 (CEST).
TRAININGS FOR CUSTOMERS
To get the most out of your solution, Sympa’s customer trainings will support you along the way. The reporting training is perfect for new HR people and managers, for instance. The System Administration training will provide key users with knowledge of how to maintain and develop Sympa by themselves.
In addition, you can book a custom training for your company from our Marketplace.