Description

Well-being support alerts compliment Sympa's well-being support process by helping managers and HR respond proactively to changes in employee well-being. This feature automatically notifies a manager or HR if an employee’s absences exceed a set threshold, enabling early supportive actions to be taken.

After placing an order, you will receive a survey to specify the desired message triggers, content, and recipients.

Pre conditions

To use this feature, your Sympa system must have an active recovery support process in place, including:

• Absences are recorded in Sympa, either manually or via an integration.
• Well-being support calculations are set up to define when support actions should be triggered.
• The well-being support process is fully implemented in Sympa, including planning and scheduling discussions according to your company’s guidelines.
• Action plans are entered and tracked within Sympa (in order for the well-being support  calculations to be reset once discussions are completed).

This ensures that absence data and well-being thresholds are properly managed, allowing the automatic alerts to function correctly.