Customer support

99% EXCELLENCY

Our Customer Support Team

99% of our customers rate Sympa’s support as excellent. Our customer support team is there to answer all of your questions about your Sympa HR system, to offer system consulting and to help you make any changes to your solution as a separate service. Call, email, chat, we’re here for you – just don‘t struggle on your own!

Get to know our support team

24/7 ONLINE SUPPORT

Our support portal

Our support portal is there to offer you support whenever, wherever. The step-by-step instructions enable you to make the changes you want to your system by yourself. Using the portal you can easily submit service requests to our support team, as well as track your organisation’s previous and ongoing service requests.

Sign in to our Support Portal

Email and phone support

We are here for you

Do you have more specific questions regarding your solution? Send us an email and we’ll provide you with a thorough answer. In urgent matters requiring immediate attention, you can also give us a call!

You can find our contact details & operating hours through our Support Portal.

Find our contact information here