A4. Integrations with other systems

Well planned integrations enable you to avoid the need to log into multiple locations. They also help to make sure that there are no mistakes in the information that is used in all the necessary processes and functions. It is Sympa´s philosophy that integrations are a logical part of the modern IT infrastructure and that they can be utilised to maintain HR-data.

Collaboration between multiple experts

Many people are involved in the integration project, which makes it vital to have well-timed start. It is important to contact the third party system providers, as well as the experts within your own organisation right from the start of the project. This will ensure the availability of the best experts within the desired time frame.

Sympa will be responsible for defining the integrations in the integration project, the documentation and for the technical execution of performing tests between Sympa HR and the appointed interface or server.

The third party system provider will be responsible for the implementation and for running tests between their own system and the appointed interface or server.

The customer is responsible for coordinating the cooperation with the third party system providers and to agree on a schedule for the integration workshops. The integration project includes one common workshop, which will take place as soon as it has been determined how the information that needs to be transferred in the integration will be handled.

In order to facilitate testing, during the integration project the client will provide Sympa HR with sufficient employee information.

Ensure the necessary expertise

Make sure to invite experts from different parts of the process to be part of the project.

For example: a payroll expert plays a crucial role in the integration project, in order to ensure that all the necessary information within the integration process flows in a way that facilitates their work.

Which data will be transfered in the integration?

It is best to use the integrations as effectively as possible, so the amount of manual work and data entry into multiple different locations are reduced.

Sometimes however, manually performing the annual data transfer or even manual data input can be more sensible than a small integration project. We will gladly assist you in estimating these needs.

Sympa HR API available for use by the system administrators

It is possible to implement the Sympa HR integrations yourself. Your IT department can work together with third party system suppliers by utilising the Sympa HR Integration API.

Sympa´s REST API includes

  • search for information of your choice from the Sympa HR system (GET)
  • in the format JSON (OData)

Read more

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A4.1 Contact the third party system providers and find out who their contact person is and what their schedule looks like. Also try to find out other things that need to be taken into account in the integration project. Enter the information into Freedcamp. Make sure to remember to agree on the costs for their part of the work for the integration.

A4.2 Contact people who are experts on HR processes, and agree on how you will be working together in the integration project. 

A4.3 Draw up a target plan for different integrations.

Use the provided excel for the planning of the integrations. Please save the filled document in Freedcamp.

Download document here
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